Information We Collect
- Personal Information: We may collect personal information that you voluntarily provide when you use our website. This information may include your name, email address, phone number, and any other information you choose to provide through forms or correspondence.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To provide you with the products, services, and information you request from us.
- Communication: To communicate with you, respond to your inquiries, and send you updates and promotional materials when you have provided your consent.
- Analytics: To analyze website usage and improve our website’s functionality and user experience.
- Security: To protect against unauthorized access, maintain the security of our website, and prevent fraud.
Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing services, such as website hosting, analytics, and marketing.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
You have the following choices regarding your personal information:
- Access and Update: You may request access to and correction of your personal information that we hold. Contact us at [insert contact email] for assistance.
- Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails or contacting us at [insert contact email].
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to delete it.
EU GDPR Compliance
If you are a resident of the European Union (EU) or if we process your personal data within the EU GDPR, the following additional terms apply:
- Legal Basis for Processing: We will only process your personal data when we have a legal basis to do so under the EU GDPR. This may include processing necessary for performing a contract, compliance with legal obligations, protection of vital interests, consent, or the legitimate interests pursued by Exoexcellence (SMC) Pvt. Ltd.
- Data Transfer: If we transfer your personal data to countries outside the European Economic Area (EEA), we will take measures to ensure your data’s security and compliance with applicable data protection laws. By using our website, you consent to such transfers.
- Data Subject Rights: If you are an EU resident, you have certain rights under the EU GDPR, including the right to access, rectify, erase, restrict processing, and object to processing of your personal data. You may also have the right to data portability and the right to lodge a complaint with a supervisory authority.
- Data Retention: We will keep your personal data only for as long as necessary to fulfill the purposes for which it was collected or, as required, by applicable laws such as business purpose. When we no longer need your data, we will securely delete or anonymize it.
- Data Protection Officer: Exoexcellence (SMC) Pvt. Ltd. has appointed a Data Protection Officer (DPO) who can be reached at firstname.lastname@example.org for any inquiries related to data protection.
- Complaints: If you believe that we have not complied with your data protection rights under the EU GDPR, you may lodge a complaint with the relevant data protection authority.
Please note that our commitment to GDPR compliance applies to all users, regardless of their location, to ensure the highest standards of data protection and privacy.
If you have questions or require further information about our GDPR compliance efforts, please contact us.